Shipping & Delivery
Free standard shipping on every US order.
Processing time
Orders are prepared and dispatched from our North American warehouse in Obetz, Ohio within 1–3 business days (Monday to Friday, excluding US public holidays).
Delivery time
After dispatch, standard delivery takes 3–6 business days to addresses in the contiguous United States. Deliveries to Alaska, Hawaii and US territories may take a little longer.
Tracking
As soon as your order ships, you will receive an email with your tracking number. Tracking information can take up to 24 hours to appear.
Shipping costs
Standard shipping is free on all orders. We currently ship within the United States only.
Questions?
If your order has not arrived within the expected time, email us and we will look into it right away.
Hocking & Hale Customer Care
Email: contact@hocking-hale.com
Address: 2050 Broehm Rd, Obetz, OH 43207, USA
We typically reply within a few hours.