Shipping Protection For Orders, Transit Damage, Loss And Theft
Fall/Winter event: save 50% on this piece. Bundle & save up to 20% more when you buy 2 or more.
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Ships in 1–3 business days from our North American warehouse in Ohio, then 3–6 days in transit.
90-day returnsPlenty of time to decide.
Free US shippingOn every order.
Designed in the USAMade to last for years.
Real peopleReplies within a few hours.
Questions about fit or fabric? contact@hocking-hale.com
Shipping Protection For Orders In Transit
Shipping protection covers an order against damage, loss or theft while it is in transit. It is an optional service that can be added to an order before checkout. The protection can be removed from the cart at any time before checkout.
Features
Coverage: Transit damage
Coverage: Loss during transit
Coverage: Theft during transit
Availability: Optional order service
Cart: Add before checkout
Removal: Remove from the cart before checkout
Fit & Sizing
This service is not a garment or physical product and has no fit or sizing attributes.
Styling & Occasion
Shipping protection applies to eligible orders while they are in transit. Choose it during checkout when order protection is required.
Care
- Review the service terms before purchase.
- Keep your order details for reference.
- Contact customer support regarding a transit issue.
Use Find your size above for a personal recommendation in seconds, or see our Size Guide. Between sizes? Size up for coats and knitwear you plan to layer.
Still unsure? Email contact@hocking-hale.com with your height and weight and we will recommend a size.
Free standard shipping on every US order.
Orders ship within 1–3 business days from our North American warehouse in Obetz, Ohio. Delivery takes 3–6 business days after dispatch. You receive a tracking link by email as soon as your order ships.
90 days to return unworn items with tags attached. Email us to start a return and we reply with instructions, usually within a few hours.
Return shipping is paid by the customer. If an item arrives damaged, defective or is not what you ordered, we send you a prepaid return label to print at home. Read the full policy.
Please check the description above for the exact fabric composition. To keep wool and knitwear at their best, hand wash cold or dry clean, lay flat to dry and store folded. Leather and suede: brush gently and protect from rain with a suitable spray.
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. Checkout is SSL-encrypted and payments are processed by Shopify Payments (PCI DSS Level 1). We never see or store your full card details.
